Why team leader development matters
The way team leaders and managers show up directly shapes the culture, engagement, and performance of their teams and your business.
The best team leaders:
- guide their people with clear expectations and direction,
- help teams navigate challenges and celebrate achievements,
- build confidence and capability, promote accountability, and develop future leaders.
When you invest in leadership, the results are clear. Employees become more motivated and committed, teams work more cohesively, and your business will experience stronger outcomes.
Developing leaders is not only about improving performance; it is about creating a culture where people feel seen, supported, and inspired to reach their full potential.
Our Range of Team Leader Development and Training Courses
Whether someone is stepping into leadership for the first time or looking to strengthen their skills, our courses provide practical tools and confidence to lead effectively.
If you have multiple people requiring training, please contact us about a group discount or arranging for the course to be brought in-house at a fixed price.
Team Leader Development Programme
An 8-week foundation course on how to be a team leader. Perfect for those new to leadership or ready to develop essential management skills.
A Week in the Life of a Team Leader
A customised, immersive simulation of a fast-paced workweek. Designed to align and support groups of leaders, such as those working in contact centres or large teams. (In-house only).
Managing Poor Performance
Learn how to handle difficult conversations and address underperformance fairly and consistently, with the goal of improving outcomes for the whole team
Employment Law Basics for Managers & Small Business Owners
Practical training that helps leaders understand the essentials of employment law and how it applies to everyday management decisions.
Advanced communication skills
A half-day workshop that builds the essential skills of getting your message across effectively, and ensuring others’ messages are heard. Understand biases and other detractors from effective messaging.
Recruitment skills for hiring managers
Getting the right person, first time minimises the risks and costs associated with a poor hire. This course covers the end to end process from writing the job description through interviewing techniques and selection tools.
Empowering staff using basic coaching skills
It’s easier than you think to empower your staff! In this foundational course, learn all of the everyday behaviours and responses that equip team members to learn and grow. Includes delegating effectively, giving feedback constructively and so much more.
Advanced coaching skills for managers
This practical session is for experienced managers and builds on the skills learned in many of our training courses and the team leader development program. Take your coaching skills to the next level with structured conversation frameworks, like GROW and OSKAR.
What Does a Great Team Leader Do?
- Setting clear goals and expectations
- Supporting team members to perform and develop their skills
- Encouraging collaboration and maintaining a positive team culture
- Managing day-to-day operations and resolving issues as they arise
- Communicating effectively across teams and departments
- Recognising achievements and giving constructive feedback
- Ensuring compliance with company policies and employment law
Benefits for Managers and Business Owners
Investing in team leader development delivers direct advantages for both individuals and organisations. Stronger leaders create stronger workplaces, and the flow-on effects reach every part of a business.
Stronger Leaders
Confident managers who guide teams with purpose.
Higher Engagement
Employees who feel motivated, supported, and valued.
Improved Collaboration
Teams that communicate well and resolve issues quickly.
Reduced Risk
Leaders who understand employment law and compliance.
Sustainable Growth
A pipeline of capable leaders who secure long-term success.
Why Choose Epic People?
Our approach is designed specifically for New Zealand SMEs, giving new and aspiring leaders the confidence and skills to manage people effectively. With over 30 years’ experience in HR and leadership development, we combine proven frameworks with practical, interactive learning that helps team leaders apply what they learn straight away in their workplace.
Ready to Build Epic Leaders?
If you’re ready to invest in your people and create a thriving workplace, Epic People is here to help. From leadership development to HR consulting, our training and development approach is designed to inspire success at every level.
Get in touch today to find out how we can support your team’s growth and help you create an epic workplace. We offer phone, online and on-site consultations.
FAQs
What is team leader development?
It is training and support designed to help people step into or grow within leadership roles. It covers guiding teams, improving communication, building performance, and understanding employment responsibilities.
Who should attend team leader training courses?
New or aspiring team leaders, managers seeking to enhance their skills, and individuals responsible for guiding teams will benefit from these courses.
What courses are available?
Courses include the Team Leader Development Programme, A Week in the Life of a Team Leader, Managing Poor Performance, and Employment Law Basics for Managers and Small Business Owners. We are always adding new courses for both new and experienced managers. Check out our training courses page for a full list of training available to book now.
How long do courses take?
It depends on the course. Some can be completed in a few hours or a single day, while other programmes may run over multiple sessions.
Can experienced managers benefit too?
Yes. Even experienced individuals gain new insights and techniques to refine their leadership and support high-performing teams.
Do courses cover managing poor performance?
Yes. Our development programme includes training on addressing underperformance fairly and effectively.
Do team leader courses cover employment law compliance?
Yes. Our Employment Law Basics course helps managers understand key legal requirements for managing staff and processes.
Are courses practical or theoretical?
Our workshops combine theory, easy-to-use frameworks and tools, and real-world scenarios. Leaders leave with practical techniques they can apply immediately.
How are courses delivered?
Our scheduled courses are delivered as interactive online classrooms, meaning learners can attend from anywhere in New Zealand (or the world!). We can also bring courses in-house, delivering them at your workplace if you have a group of people to train.
