Want your team to step up, take ownership, and think for themselves? This practical half-day live online workshop gives managers and team leaders the tools to build a coaching culture — where people learn, grow, and perform at their best. Coaching skills are easier to learn and apply than you might think!

What this course is

The modern workplace demands that the most effective leaders move from being a director to a coach. This foundational workshop equips team leaders and managers with the essential coaching skills and techniques to encourage independence, boost engagement, and create a sustainable culture of growth.

We’ll cover simple, everyday coaching skills and techniques that help leaders shift from micromanaging to empowering, improve conversations, and build capability across their team.

When you consistently use coaching skills, you also build growth mindset into your culture.

This is more than just training for team leaders and managers; developing the coaching skills of your leaders is an investment in all of the people that report to them.

This course makes a great addition to any leadership development program.

Coaching skills are essential for building a coaching culture.

What you’ll gain from this coaching skills training

By the end of the session, you’ll be able to:

  • Define what a coaching culture is
    Understand what coaching looks like in everyday management, and how it supports performance and engagement.
  • Identify formal vs. informal, and push vs. pull coaching styles
    Learn when to step in with direction, and when to step back to draw out ideas and ownership.
  • Create a delegation plan
    Use coaching to delegate effectively — balancing trust with accountability so tasks actually get done.
  • Solve problems using a coaching approach
    Guide your team to generate their own solutions, rather than defaulting to “I’ll fix it for you.”
  • Stop yourself from micromanaging
    Recognise triggers and habits that keep you in the weeds, and practice letting go without losing visibility.
  • Check your perfectionist tendencies
    Learn how high standards can sometimes hold your team back — and how to balance quality with empowerment.
  • Give developmental feedback in a variety of ways
    Deliver feedback that builds confidence and competence, not defensiveness.
  • Use questioning and listening techniques for successful coaching
    Develop active listening, open questioning, and empathy — the core skills of every great coach.
  • Help your team members to set SMART goals
    Turn vague aspirations into clear, actionable goals that drive accountability and results.
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Who is coaching skills training for?

This course is ideal for:

  • People managers and team leaders who want to empower their teams and reduce micromanagement.
  • New and emerging leaders looking to develop a coaching-based leadership style.
  • HR professionals or trainers building coaching capability within their organisations.
  • Anyone interested in creating a positive, growth-oriented workplace culture.

Why choose our training?

Building a coaching culture might sound like an abstract or complex concept. Our training explores the ‘how’ – taking a concept that seems intangible, and turning it into actionable behaviours.

Our workshops are always highly practical. We walk through processes step by step, discovering tools, techniques, conversation starters, and process models that make it easier to create an environment of independence, and growth.

Course format and practical info

  • Format: Live online classroom (interactive; breakout practice and group discussion).
  • Length: Half a day (approx.-4.5-5 hours including short breaks).
  • Approach: Practical and conversational — easy to apply models and frameworks, rather than theory overload.
  • Group size: Practical-sized cohorts for discussion and practice
  • Resources: A workbook packed with guidance, models and examples.

Why coaching skills matter

A coaching culture isn’t about formal sessions or complex models (that comes later) — it’s about the everyday actions and conversations that build trust, confidence, and accountability.

  • Build capability, not dependency – coaching helps people think for themselves rather than waiting for answers.
  • Boost engagement and motivation – when people feel heard and supported, they perform better and stay longer.
  • Develop your leadership style – move from telling to asking, and unlock more ownership from your team.
  • Create time and space for what matters – effective delegation and empowerment free you up for strategic work.
  • Strengthen your workplace culture – consistent coaching conversations build openness, trust, and psychological safety.
  • Shape future leaders – every coaching moment is an opportunity to grow the next generation of talent.
  • More creative problem solving – teams are equipped to think critically and find their own answers, reducing reliance on the manager.
  • Reduced leader burnout – less time spent giving direct instructions means more time for strategic work.
  • Maximise employee capabilities – help staff to grow and use their full range of skills and talents.

Frequently asked questions

Is this course suitable for new managers?

Yes, in fact this coaching skills program is perfect for new managers. This is a foundational course, which provides you with the fundamental skills that are needed to empower team members.

Do you cover coaching models like GROW or OSKAR?

No, these are advanced coaching models, which we cover in an advanced coaching skills course. We recommend though that if you are interested in advanced coaching but are new to management, you do this course before booking on our advanced coaching skill workshop.

I’m doing the team leader development program, should I enroll on this course?

No, this course is part of the team leader development program. However our advanced coaching is separate from that, and you might want to book on that one once you’ve finished the 8-week team leader development program.

I’m not a manager yet. Could I still benefit from this course?

Absolutely! We believe that leadership skills are not just for leaders. Senior contributors and aspiring team leaders should be using coaching skills regularly, to signal their readiness for moving into leadership. Build the skills early and watch your career prospects grow.

How long is the coaching skills workshop?

It’s a half-day live online session (roughly 4.5-5 hours including breaks), with focused activities, practice, and templates to take away.

Do I need to prepare anything beforehand?

We may send out some pre-work and it would take you a maximum of 30 minutes.

Will I get templates or materials?

Yes. All attendees receive a comprehensive guidance pack to use after the session.

Can the course be tailored for my organisation?

Yes. We offer tailored in-house delivery options where examples and scenarios are customised to your sector and roles. Contact us with your requirements. Contact us to find out more.

Is the session recorded?

Typically the sessions are not recorded to protect learner privacy. If you need a recorded option for an in-house delivery, talk to us about arrangements.

What technology do I need?

A stable internet connection, a webcam and microphone so you can participate in discussions and breakout work. We use a standard video conferencing platform — details provided on booking.

Will I get a certificate or CPD hours?

Participants receive a completion note and the practical materials. If you require a CPD statement, we can provide a record of learning hours on request.

What if I need help after the course?

We offer follow-up coaching and bespoke support if you want help implementing the coaching skills that you’ve learned. We want you to know you’re not alone!

How many people can attend from one organisation?

We recommend small cohorts for hands-on practice, but we can also run in-house sessions for larger groups. Contact us for tailored group pricing and logistics.

How do I book?

There’s a booking link on our home page. If there are no courses scheduled, contact us to register your interest.

Photo credit: Photo by Mizuno K: https://www.pexels.com/photo/office-worker-typing-on-a-laptop-with-a-colleague-standing-and-pointing-at-the-screen-12902866/