Building high performing teams

 

What this course is

Building High Performing Teams is a practical, evidence-based programme designed for managers who want to lead with intention, elevate performance, and create a team culture where people can do their best work.

Across two half-day live online workshops, participants learn the full set of tools and frameworks needed to understand every person in their team, strengthen team dynamics, build psychological safety, and create alignment with wider organisational goals.

Managers walk away with a complete “Zoom In, Zoom Out” approach — understanding when to focus on the individual, when to focus on the team, and how to lift performance at every level.

What you’ll gain from this building high performing teams training workshop

Zoom in — elevating the individual

• Understand and apply the Zoom In, Zoom Out approach to building high performing teams

• Recognise their role in engaging each individual

• Use the Willing & Able Matrix to tailor support to each team member

• Give effective corrective and confirming feedback using the BE COOL model

• Co-create goals with employees for stronger clarity and ownership

• Hold great development and coaching conversations (using GROW and OSKAR)

• Identify, develop, and use each team member’s strengths

Zoom out — elevating the team

• Identify where their team sits in Tuckman’s stages of team development and actions to move toward “performing”

• Apply the modified Glaser & Glaser team effectiveness model, including psychological safety

• Strengthen team relationships and establish operating principles and working agreements

• Connect team goals to organisational goals using the Golden Thread framework

• Identify and address gaps in team psychological safety

Zoom right out — elevating collaboration and alignment

• Map stakeholders using the Eight-I Lens

• Understand who influences, informs, impacts, or is invested in their work

• Analyse the quality of collaboration with other teams

• Use a step-by-step collaboration planning tool to improve cross-team performance

Who is this training for?

This course is ideal for:

• New and experienced people managers

• Team leaders and supervisors

• Technical experts stepping into leadership roles

• Managers wanting practical tools to lift engagement and performance

• Organisations wanting to strengthen leadership capability and build a culture of high performance

If your managers want a clear, structured, human-centred approach to building high performing teams, this programme is for them.

Why choose our training?

• Practical, real-world tools — immediately usable, not theoretical

• Built for busy managers — frameworks, scripts, examples, and step-by-step guidance

• Human-centred — grounded in engagement, psychological safety, and behavioural science

• Designed for modern workplaces — from hybrid teams to fast-growth environments

• Facilitated by an experienced HR Director & leadership specialist — with deep expertise in team dynamics, coaching, and organisational culture

Your managers won’t just learn about high performing teams — they’ll learn how to build them.

Course format and practical info

• • Format: Live online classroom (interactive with breakout practice and reflection activities).

• • Length: Two half a day (around 4-5 hours, including short breaks) on consecutive days

• • Approach: Real-world application using models and scenarios you’ll face in your role.

• • Resources: You’ll receive model summaries, templates, planning tools, and reflection exercises for continuous development.

• • Group size: Small cohorts for personalised feedback and practical discussion.

Why building high performing teams matters

High performing teams are the engine of every successful organisation. They solve problems faster, adapt more easily, collaborate more smoothly, and deliver consistently stronger results. But they don’t emerge simply because talented people were placed together.

High performance is designed.
It’s built through clarity, trust, aligned goals, psychological safety, and leadership that knows when to zoom in on the individual and when to zoom out to strengthen the team.

When managers know how to build high performing teams, the impact is immediate and measurable:

• Higher engagement

• Better collaboration

• Stronger accountability

• Faster performance improvement

• Lower conflict and friction

• Greater alignment to organisational goals

This course gives your managers the mindset, tools, and confidence to build teams that are not just functioning — but truly high performing.

Frequently asked questions

Is this course suitable for new managers?

This course is better suited to managers with at least a year of experience. We believe that new managers would benefit from first attending our 8-week team leader development program. 

I’m doing the team leader development program, should I enroll on this course?

This training is not part team leader development program. We recommend that this building high performing teams workshop is done six or more months after completing the team leader development program.

What other training complements this workshop?

Alongside this, we have other workshops that offer additional skills that contribute to building high performing teams. We recommend the Advanced Coaching Skills workshop and the Managing Poor Performance workshop. We also recommend social intelligence training for experienced managers.

How long are the sessions?

It’s two half-day (4-5 hours including breaks) live online workshops with plenty of time for discussion and practice.

Do I need to prepare anything beforehand?

To get the most out of this training, we recommend that you reflect on what’s going well and what’s not going well in your team. You’ll have opportunities to reflect on your team throughout the learning, and plan for using the tools, so it pays to have a few areas in mind that you want to improve.  You’ll then be ready to apply your new knowledge and skills as soon as you get back to work.

Will I get course materials?

Yes. You’ll receive model summaries, reflection guides and templates to use straight away.

Can you run this in-house for our organisation?

Definitely, we get that even larger organisations want to build high performing teams. We can tailor the content and case studies to your leadership framework or culture.

Is the session recorded?

Typically, the sessions are not recorded to protect learner privacy. If you need a recorded option for an in-house delivery, talk to us about arrangements.

What technology do I need?

Just a stable internet connection, microphone and webcam. We use a standard online meeting platform for live participation.

Will I get a certificate or CPD credits?

Yes — participants receive a completion certificate and a record of learning hours on request for CPD purposes. Note that this building high performing teams workshop may not qualify for CPD’s for life coaching and transformational coaching accreditations.

What if I need help after the course?

We offer follow-up coaching and bespoke support if you want help implementing the skills relating to building high performing teams that you’ve learned. We want you to know you’re not alone!

How many people can attend from one organisation?

We recommend small cohorts for hands-on practice, but we can also run in-house sessions for larger groups. Contact us for tailored group pricing and logistics.

I’m ready to build a high performing team! How do I book?

There’s a booking link on our home page and towards the top of this page. If there are no courses scheduled, contact us to register your interest.